The NRF Foundation credential can be earned in four areas: Retail Industry Fundamentals, Customer Service and Sales, Business of Retail: Operations and profits, and Warehouse Inventory and Logistics. Discover the value of quality customer service. Learn to improve your knowledge of different types of customers’ needs - master effective communication skills. Design a sales plan and apply effective upselling strategies. Acquire advanced retail skills.
These courses are offered as Self-Paced Online Modules, earning credentials after completion. Customer Service and Sales and Business of Retail: Operations & Profits have final proctored exams for completion.
Please call our office at 207-626-2470 for more information or to register.